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Boarding Policies

Reservations
Please make a reservation for your pet as soon as possible, especially prior to major holidays. A deposit is required for boarding reservations. Current paperwork and vaccinations records must be on file at time of boarding.

Holidays
Major holidays are Presidents Day, Easter, Memorial Day, 4th of July, 24th of July, Labor Day, Thanksgiving, Christmas, and New Year’s Day. For these holidays, our lobby is closed for pickups and drop-offs. A $10 fee per pet will apply on the above-mentioned major holidays.

Cancellations
Please give us 7 days notice. If 7 days notice is not provided, the deposit will be non-refundable.

General Health
All pets at Park City Pet Resort must be healthy and free of any contagious illnesses. If your pet is exhibiting any symptoms that may suggest illness, such as sneezing, coughing, wheezing, runny eyes or nose, vomiting, lethargy, or diarrhea, we will not be able to admit them at our resort. Pets with fleas, lice or tick problems will be bathed at the owner’s expense. Our house brand of pet food is Science Diet. If you are feeding your pet something different, please bring it in a re-sealable container or bag, as changing food can cause a severe upset stomach. Park City Pet Resort will give all medications as specified. Please make sure all medication are clearly labeled and dosage instructions included.

Bedding & Toys
Park City Pet Resort provides each overnight guest with comfortable, elevated Kuranda orthopedic beds, so only bring your own pet's bed if you feel it will make the stay more relaxing. You are welcome to bring your own treats and toys that your pet may enjoy, however we cannot guarantee that they will be returned in the same condition.

Pick-up by non-owners
Park City Pet Resort will not release any pet to anyone other than the owner as it is reflected on our files unless prior arrangements have been made. Payment is still required at checkout and photo ID will be required.

Failure to pick-up
After 14-days, a pet will be considered abandoned. Park City Pet Resort will report any abandoned animal immediately and take appropriate action if not contacted by the owner within the allowed time frame.

Neutered pets
Pets less than seven months old need not be spayed or neutered. Pets younger then seven months and all pets over seven months who are not spayed or neutered will incur an additional charge of $10/day.

ALL dogs must be on a leash when they enter and leave our facility!!!

Dogs who bark excessively or who are not socialized will not be allowed to board.

Holiday and after-hour drop off or pick up will have a surcharge of $25.

Location

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Office Hours

Our Regular Schedule

Monday:

7:30 am-5:30 pm

(by appointment only)

Tuesday:

7:30 am-5:30 pm

(by appointment only)

Wednesday:

7:30 am-5:30 pm

(by appointment only)

Thursday:

7:30 am-5:30 pm

(by appointment only)

Friday:

7:30 am-5:30 pm

(by appointment only)

Saturday:

7:30 am-5:30 pm

(by appointment only)

Sunday:

7:30 am-5:30 pm

(by appointment only)

  • "I would never board my cat anywhere else! My cat is a Bengal who definitely has special needs. Dave and the team spoiled him absolutely rotten during his lengthy stay with them when we went on vacation. I had never boarded him in his life (he's 12), so I was nervous. Dave and the team took such great care of him, I simply couldn't believe how relaxed he was when I came to get him! Thanks for all you do!"
  • "My dog Charlie has been boarded twice for 5 days each time at the resort. We have been very happy with the service. He seems healthy and happy when we pick him up. The facility is very clean and the staff friendly and helpful. I highly recommend the resort."